Payment Methods

Payment Methods

Find payment options and checkout guidance for electric scooters, e-bikes and accessories at eScooter Global.

Ways to Pay

  • Credit & Debit Cards
  • PayPal
  • Apple Pay
  • Google Pay
  • Klarna
  • Bank Transfer

How to Complete Your Payment

Your bank or payment provider may ask you to confirm your payment through its app or another verification step. We will never ask for your full card number, card security code, payment password or one-time verification code by email or WhatsApp.

Check your items, billing and delivery details, currency and final order total before paying.

Select an option displayed at checkout and review any terms provided by the payment provider.

Complete the verification or payment steps shown. Keep your order confirmation and payment reference for your records. For bank transfers, complete the transfer using the instructions provided.

Choosing Your Ride

Your bank or payment provider may ask you to confirm your payment through its app or another verification step. We will never ask for your full card number, card security code, payment password or one-time verification code by email or WhatsApp.

Some payment options depend on your country, currency, device, browser, wallet setup or order eligibility. If a method is not displayed, choose another available option or contact us for help.

Check that your billing details are correct and complete any verification requested by your bank or payment provider. You may need to contact them to find out why the payment was declined. If no payment has been taken, you can try another available method.

Check your spam or junk folder first. If you still cannot find a confirmation, contact support@escooter-global.com with your checkout email address, payment date, amount and any order or transaction reference. Please contact us before attempting to pay again so we can help check the payment status. Do not send full card details or verification codes.

The payment currency and order total are displayed at checkout before you confirm your purchase. Your bank or payment provider may apply currency conversion or other charges under its own terms. Check with them before paying if your account uses a different currency.

If you have a valid discount code, enter it in the coupon field in the cart or checkout and apply it before paying. Check that the discount appears in the order total. Codes may have expiry dates, product restrictions or other conditions. If you cannot find the coupon field or your code does not work, contact us before completing your payment.

Please check the payment methods offered at checkout. If cash on delivery is not listed, it is not available for that order.

Refund eligibility and deadlines are explained in our Return & Refund Policy. Unless another method is expressly agreed, refunds are made using the original payment method. After a refund is issued, the time for funds to appear in your account depends on your bank or payment provider.

Need Help with Your Payment?

Contact us if you have a question about checkout, a payment or an existing order. Include your order number, if available, so we can locate your purchase.

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